how to charge

[rutolvr]

hi po! paano nyo chinacharge yung smartphones nyo? like finu-full charge nyo po ba ?? or hanggang 85% lang ?? send me some tips po how to maintain my batt good, kasi napalitan na po ng battery tong smartphone ko. thankk uuu 🩷

Hi! how do you charge your smartphones? like do you charge it fully?? or only up to 85% ?? send me some tips how to maintain my batt good, because the battery of my smartphone has been changed. Thank you so much 🩷 

[dorefrain]

1. Wag mo gamitin habang nagcha-charge.
2. Turn-off mobile data/wifi connection habang nagcha-charge.
3. Use authentic charging adaptor and cable.

[summeRamirez]

+1 on number 1 and 3. Yung 2 nakakalimutan kong gawain lol 😆

[TeamGalaxyRene]

Hello rutolvr,

Thanks for reaching out to us in order to find out about how other Samsung members fully charge their batteries, how to maintain good battery charging, and other battery charging tips.

Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install.

Step 3. Follow the on-screen instructions.

Step 4. Restart your device.

Self-Diagnostic check on the Samsung Members app.

Check the status of your device with the Samsung Members app Diagnostic tool. You can select the individual categories you would like to diagnose or run a complete diagnostic check. After the diagnostic is completed, you can select the corresponding icon to see the results and status of your device. Follow the steps below to start your diagnostic check. 

Step 1. Run Samsung Members and select Get help on the lower half of the screen.

Step 2. Tap View tests located under Diagnostics.

Step 3. If you would like to run through all of the Diagnostics checks, tap Test all.

Step 4. Your Galaxy phone will then run through the checks.

Step 5. Follow the on-screen instructions to complete the check.

Step 6. When necessary, you may need to manually run or interact with the corresponding function.

Step 7. If preferred, you may check specific Diagnostics and tap them directly to begin.

Step 8. For individual diagnostic checks, you can view your results after the check is complete.

https://www.samsung.com/ph/support/mobile-devices/how-to-use-diagnostics-in-the-samsung-members-app-... 

You may use and follow below charging tips.

Check your settings if fast charging is not working properly.

If fast charging is not working, check your settings to see whether the fast charging options are enabled or not.

• 01. Go to ‘Battery and device care' in ‘Settings’ and tap 'Battery'.
• 02. Tap ‘More battery settings’.
• 03. Check the status of 'Fast charging' and 'Fast wireless charging' under the ‘Charging’ category on the bottom.

※ You cannot fast charge your phone using a regular charger.
※ If fast wireless charging is not working, check your settings as listed above and make sure you are using a fast charger.

Charge at room temperature.

If the temperature of your device or the environment is too high or too low, the device’s safeguard may slow down the charging speed. We recommend charging your device at room temperature for fast, stable charging.

Use an authentic Samsung charging cable and plug.

If you are charging with a USB cable connected to a computer, the voltage will be less than that of an authentic Samsung charger, resulting in a slow charge. For best results, we recommend using an authentic Samsung charger.

Check the cable connection.

Charging may be slowed if the cable is not properly connected to the device or charger, if the connector pin is altered due to long periods of use, or if the surface is corroded due to foreign objects.

If charging continues in this state, the device may be damaged or may overheat. We recommend visiting your local Samsung Support Center for advice.

https://www.samsung.com/ph/support/service-center/

https://r1.community.samsung.com/t5/galaxy-s/noise-with-pink-tint-when-clicking-photo-of-bright-obje... 

Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Stay safe and have a nice day ahead! Thanks for contacting Samsung.

[Upong]

Yep. Charge up to 85% then better not drain bat, I usually recharge when battery hits 30%-40%.

https://www.samsung.com/ph/support/galaxy-battery/