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Original topic:

in a course of 7 days setting suggestions drains too much

(Topic created on: 04-28-2023 09:05 AM)
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Anonymous
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Galaxy A

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TeamGalaxyRene
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Galaxy A

Hello SamLmb,

Thanks for letting us know your Samsung Galaxy phone experience with the screenshot of battery usage from some apps draining your battery for the last 7 days.

I feel and understand it. If it happens to my device, I will be bothered too.

Similar to what I've been providing to optimize the use of their battery, you may check it out below.

Diagnose your phone using Samsung Members

Step 1. Open the Samsung Members app and tap “Support”.

Step 2. Tap “View tests”.

Step 3. Tap “Test all” to start Diagnostics. Or you may select only an individual test "Battery" to check if there is something wrong with it.

https://www.samsung.com/ph/support/mobile-devices/how-to-use-samsung-members-diagnostics/ 

 

Battery Life Optimization

 

Battery life can be affected by various factors, such as device settings, environment, and usage patterns. Understanding these factors and using the settings will help you use the battery more efficiently and for a longer period of time.

Step 1. Go to ‘Battery and device care' in ‘Settings’.

Step 2. Tap ‘Optimize now’ to check apps with high background battery usage.

 

You may also do the following to stop suggestions. 

Search settings suggestions in the settings search.  This will open Finder settings, toggle off "Show settings and suggestions".

 

If the issue persists, you may bring your device to the nearest Samsung Authorized Service Center in your area. Rest assured that your device will undergo an assessment to pinpoint the root cause of the issue. They may guide you and offer solutions to restore it.

https://www.samsung.com/ph/support/service-center/

 

or book an appointment with the Samsung Members app as follows:

Support > Book an appointment to set one.

 

Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

 

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.
 
Stay safe and have a nice day ahead! Thanks for contacting Samsung.

 

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