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05-27-2021 02:16 AM in
Galaxy A
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05-27-2021 07:34 PM in
Galaxy AHey there, Abegail! Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connect with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM)
As with your concern, have you checked your if the "SHOW SCREEN UPDATES" on your device settings is turned off? To check, please follow these
Go to SETTINGS > DEVELOPER OPTIONS > SHOW SCREEN UPDATES (slide it to OFF)
Hope this helps. Hit us back with an update should your concern be resolved. Should the problem still persist, you may reach our TOLL-FREE HOTLINES mentioned above for further technical assistance.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Thank you and stay safe! :)
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07-02-2022 07:36 PM in
Galaxy A- Mark as New
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07-24-2022 07:15 PM in
Galaxy AHello rossanemarie,
Glad to help you. Please follow below steps to troubleshoot.
1) Download updates manually.
a ) On your device, navigate to and open Settings.
b) Swipe to and then tap Software update, or System updates. It will vary between models.
c) Tap Download and install, or Check for software updates. If an update is available, it will begin downloading, though you may need to tap Download now on some devices.
2) Make sure your device has enough space.
3) Check your phone after the update.
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Hope you find it helpful.
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05-12-2023 05:01 AM in
Galaxy A- Mark as New
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06-11-2023 02:09 AM in
Galaxy ADid you manage to fix this problem? My Samsung A21s has now done this but it started with green lines now it has gone dark pink
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05-12-2023 05:02 AM in
Galaxy A- Mark as New
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12-22-2023 10:07 AM in
Galaxy Asame my phone screen has gotten a few green lines and has a pinkish tone to the screen now
