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Original topic:

Need help

(Topic created on: 08-08-2021 02:00 PM)
291 Views
Eyaaah
Active Level 1
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‎08-08-2021 02:00 PM (Last edited ‎08-08-2021 02:03 PM ) in 

Galaxy A
Good day! I just wanted to ask if there is a built-in screen recorder on samsung a20 with the current update One UI 3.1? Because I can't find it even on quick panel. Please interact (T--T)  thankyou!
6 Comments
Harri_s95
Expert Level 1
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‎08-08-2021 05:50 PM in 

Galaxy A
It means, you're galaxy is not available in built in screen recording. You may just download an 3rd party apps. Sorry hope you understand.
Eyaaah
Active Level 1
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‎08-08-2021 08:20 PM in 

Galaxy A
That's sad... but thank you so much! I thought there was something wrong with my phone because my samsung user friends have this built-in screen recorder and said it is much better than 3rd party apps.
Harri_s95
Expert Level 1
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‎08-08-2021 08:26 PM in 

Galaxy A
Don't be sad maybe there phones are higher than yours with the one ui version if you're one ui core it means there a possibility. That built in screen recorder is not compatible to that version
Just correct me if am wrong.
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Williampalogan
Active Level 8
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‎08-08-2021 06:53 PM in 

Galaxy A
Try To Use 3rd Party Apps. Hope It Can Help
Eyaaah
Active Level 1
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‎08-08-2021 08:21 PM in 

Galaxy A
It is a great help! Thank you so much!
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SamsungRightCare
Community Manager
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‎08-08-2021 07:18 PM in 

Galaxy A

Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM) or via LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH 

For your concern, you may check out this link; https://www.samsung.com/ph/support/mobile-devices/record-and-capture-your-galaxy-phone-screen/

Hope to have helped you out. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. Stay safe and have a nice day ahead!