cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Need help

(Topic created on: 06-19-2022 06:54 PM)
177 Views
goodFriday
Beginner Level 2
Options
Galaxy A
Need help. I can't connect to a WiFi. There is no available network showing up. But I was connected to our net before, but suddenly disconnected and now I can't find any network available
0 Likes
4 Comments
anona345
Active Level 2
Galaxy A
If your wifi is a 5g connection your phone cannot cause they don't have 5g connectivity
0 Likes
Galaxy A
try resetting your network settings first.
Check also if the wifi network you're trying to connect to isn't hidden.
Lastly, look for apps in your system app that has wifi on it's name then clear it's data
0 Likes
SamsungRightCare
Community Manager
Options
Galaxy A

Hey, goodFriday!

Have you already resolved this issue?

Aside from TechTalker's troubleshooting steps, you can also check your WIFI router if it's working properly. Reset the router and then check if your phone can find your network. You can also use your other devices if your WIFI is working properly. If you've seen problems on your WIFI router, you need to call your Internet Service Provider for help and support.

0 Likes
Khaled75
Expert Level 5
Galaxy A
Did you try resetting your network settings?
0 Likes