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As per your concern, have you tried to do soft reset in your device? If not, you may try it first! 😁 With the help of power button on your Android device, switch off your device. Press the power button again to switch on your phone. You have successfully soft reset your Android phone. You may also, remove the battery, wait for a few seconds and then place back the battery before switching on the phone. Hope to have helped you. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. Stay safe and have a nice day ahead!