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Original topic:

Phone got connected to wifi then suddenly reboot cycle happens

(Topic created on: 12-30-2023 08:46 PM)
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idkdudelol
Beginner Level 2
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Galaxy A
Hello! My samsung a42 is on a reboot loop/cycle, I got in the phone for a short time and I connected it to the internet when it shut down and it began a reboot cycle, I already resetted the settings and network yet it still won't turn on the normal way, Help pls, I don't want to do a factory reset since there are important stuff in it.... huhuhu
1 Comment
TeamGalaxyBianx
Moderator
Moderator
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Galaxy A

Hi idkdudelol! Here are some steps and guides on how to troubleshoot when your phone reboots repeatedly: https://www.samsung.com/ph/support/mobile-devices/how-to-troubleshoot-when-your-phone-reboots-repeat... 

Let us know how it goes! 

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