FondaVal
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01-13-2022 06:47 PM in
Galaxy A
Since the last update my Samsung Galaxy A51 will turn on automatically when charging. I turn
it off at night and then charge the phone but it turns on automatically.
1 REPLY 1

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01-17-2022 08:35 AM in
Galaxy AHi @FindaVal, that's strange.
I suggest sending an error report via the Samsung Members app for this to be investigated. Error reports are sent to our team to identify any deviations in your device performance, once analysed, our team will get back to you with a response to advise further.
To send an error report:
Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.
