Original topic:

Possible BIOS corruption?

(Topic created on: 05-04-2023 12:39 PM)
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UKtaxicab
Beginner Level 2
Options
Galaxy A

I have a Galaxy A8+ 2018 and it now has a green screen with the words  ODIN MODE as the first line of miniscule text.

The screen indicates a download arrow and cannot be turned off. The phone can't be turned off either.

There were instructions to press the  volume down switch to reject the download and continue normal operations but that didn't happen. 

I was told by the tech at Harvey Norman, that no one in Australia will touch the phone as the serial number  indicates it was marketed in Singapore.  I bought it through a Sydney firm here in Aust. It was made in VietNam. All suggestions for a fix or how to get all my valued info transferred to a new phone will be greatly appreciated.

2 Comments
garth55
Active Level 1
Galaxy A
Hold down Volume down and power for 10 sec. It's either that or volume up and power.
SamsungClaudette
Community Manager
Options
Galaxy A

Hey @UKtaxicab 

I am sorry that you are having this issue. Could you please refer to @garth55 comment and let me know how it goes. 

 Kind Regards,
SamsungClaudette

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