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Original topic:

Random device shut down when in use

(Topic created on: 10-08-2023 01:14 AM)
1501 Views
jeusy
Active Level 1
Options
Galaxy A
My Samsung Galaxy A54 randomly shuts down sometimes during use even when the "Restart when needed" is turned off under the Auto-Optimization tab of Device Care.

I would like to ask if there are any other experiencing the same problem and if there is any solution... any feedback or comment is appreciated!

P.S. I take good care of my phone and I frequently perform restarts and optimizations when needed.
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1 Comment
iNcEnDiArY
Active Level 5
Galaxy A
Tried running the phone in Safe Mode? This will disable downloaded and installed third party apps. Only the factory installed apps and services will be running. Its a hassle if you're using it as a daily driver but its gonna help you figure out if the problem is with your OS/hardware or just because of some app you installed