Samsung A52s 5G - Phone is suddenly freezing, shut off, and restart itself

[PHCEBJames]

Hello guys! I have Samsung A52s 5G and this is the 2nd time I've posted about this issue and I have already submitted a feedback with this one.

Since nag upgrade ako to Android 12 bigla nalang talaga nag freeze phone ko kahit nag FB lang ako tas biglang nag force shut down at nag restart bigla I think this is not normal at nakakasira ata to ng phone.

Guys can you give me an advice bakit nangyayari to sa phone ko? Wala naman akong masyadong ginagalaw sa settings ng phone..

[PHCEBJames]

Usually yung natatanggap ko na advice is to factory reset my phone but.. It's not convenient for me to do it kase it really takes time to get my configuration or setup back in order ehh

[Anonymous]

Kung natry nio na po mag clear cache partition or safemode ganun padin. Nakaencounter po ba kayo ng mga app crashes before device freezes and eventually restart itself, how often?

There have been reports last year that Android System Webview was the culprit that cause apps crashing, check android system webview on play store for update unless you're running the latest version but experience the same problem

[manzocy]

Clear cache partition. Kung ayaw saka ka na mag-factory reset. Kung wala pa din, service center na.

[PHCEBJames]

How to do it? Diba volume and and power button? Ayaw kase lumalabas ng recovery page nag tu turn on lang phone ko

[manzocy]

Use your cable tapos kabit mo sa USB ng computer

[PHCEBJames]

Wipe Cache Partition tas after reboot? Yun lang?

[PHCEBJames]

Or meron pa iba gagawin doon?

[manzocy]

Yun lang.