samsung A50 always freez and then restart

[HarVJanX30]

My samsung a50 now always freez and restart ever since I update the software to UI2 .. and its very irretating specially when im using my phone for important matters and it suddenly freeze for a while and then restart.. i ask someone with a samsung a50 device and his having the same problem like mine ..does anyone experiencing the same problem with their a50 here and have solve it ??please

[krislanc]

The only solution for that problem is hard reset

[HarVJanX30]

my friend hard reset's his A50 .. but the problem still exist ..

[itsmeian]

Ouch! Try use a phone in safe mode, check, and if sudden restart still exists.

[HarVJanX30]

it wont proceed to safe