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Original topic:

System UI Issues on Samsung A71

(Topic created on: 05-13-2022 06:27 AM)
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leonaydzzz
Active Level 5
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‎05-13-2022 06:27 AM in 

Galaxy A
Dear Samsung, 

Please release an immediate stability performance update for Samsung A71. Ever since I have updated my A71 to Android 12, System UI error always pops out and I couldn't use my phone (blackscreen but biometrics and sidebars are active) unless if I restart it.

I already did some basic troubleshooting and even formated my device but the issue was not resolved and still pops out. 

Hoping for your kind and fast response!
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4 Comments
Khaled75
Expert Level 5
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‎05-13-2022 06:36 AM (Last edited ‎05-13-2022 06:37 AM ) in 

Galaxy A
Try wipe cache partition. I don't experience that on Android 12.
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leonaydzzz
Active Level 5
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‎05-13-2022 06:43 AM in 

Galaxy A
As mentioned above, I even formated my device and nothing has changed.
Khaled75
Expert Level 5
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‎05-13-2022 06:48 AM in 

Galaxy A
It might be a software issue. Try returning back to One UI 3.1 using ODIN.
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Venzerous
Active Level 10
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‎05-13-2022 08:40 PM in 

Galaxy A
try to bring it sa service center for reprogramming .. firmware needs to be reinstalled
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