Samsung A53 Broken By One UI 6.1 Update Issue

[Samsark]

My phone had been totally fine all these while for 1 year and 10 months. After updated my A53 to the latest One UI 6.1 update mid of Jun 2024, the same night my phone started to randomly restartingvery frequently until the extend that it cannot be used at all.

Tried all sorts of standard troubleshooting but same problem still exist. Found many others faced similar issue online.

I have tried:

• Soft reset by pressing power button + volume down
• Clearing partition cache
• Reset all settings
• Safe mode
• Off phone wait 10min and on back
• Turning off auto restart
• Factory data reset

Sent multiple error reports via Members app.

In the end, I found that every time when i turn on the location service and run any location required app such as google map, the phone will hang and restart.

I was told by customer service to visit samsung service center to get my phone checked which will waste my effort, time and trouble of not able to use my phone. I believe when I go to the service center, I will be told that it is my phone's hardware issue and need to get the motherboard replaced at a cost to me or some sort.

Hence, I decided to say goodbye to Samsung and all of its products. Samsung update had obviously broken my phone and now I'm forced to quickly buy a new one as Samsung couldn't provide an update to fix this issue after half a month time.

[theroytravels]

Hi, so sorry to hear this. Have you tried resetting your phone? Some glitches tend to occur after a software update.

[Samsark]

Yup, I have done full factory reset, but the exact same issue still exists.

[Amir_13]

That is normal ,you need to update if you have problem .

[Samsark]

I have the problem after updated to latest update. No problem before the update. You mean it is normal to have problem after update and it is normal for samsung update to break your phone? 🤣 Good luck to you.

[Amir_13]

Yeah ,andriod 13 right ? Andriod 13 tu bug ataupun salah update boleh jadi juga.

[Amir_13]

Berdasarkan map tu kena update ,app tu boleh hang .

[Qutzzboo]

i also face this problem right now, it started around a months ago

[Kaptainkid]

My A53 died after UI 6.1 update on Tmobile service. Will not boot up or charge anymore. Phone little over a year old. Do not update to UI 6.1 ever!  Will damage your phone. 

[Ad290847]

All of us who updated software recently in July n August have this problem.i cannot connect to WiFi. WiFi on cannot detect wifi