Original topic:

Samsung Galaxy A54 keeps turning off when using camera.

(Topic created on: 11-05-2023 05:42 PM)
699 Views
rakishi
Active Level 1
Options
Galaxy A
My phone keeps turning off when I use the 2× zoom and sometimes while adjusting brightness on the same zoom level while taking pictures of bright scenes.
Im on the latest update (The second update of September).
I have cleared camera data and cache multiple times and the issue still persists.
Any advice or tips on how to fix this issue? 
Does anyone else face such issues?
7 Comments
Galaxy A
there probably some apps that contribute to this issue. run your device in safe mode and identify those apps
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rakishi
Active Level 1
Galaxy A
I checked on safe mode and tried taking a picture on ×2 zoom and the phone crashed.
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Members_DLqZyP5
Beginner Level 2
Galaxy A

I am having the same problem . A54 phone  turns itself off when I'm taking photos.  Did you find a solution?

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rakishi
Active Level 1
Galaxy A
Unfortunately nope. I have tried everything except for a hard reset at this point.
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Kantha
Active Level 2
Galaxy A
hi does it still happen?
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lejin2000
Beginner Level 2
Galaxy A
I tried turn off Ramplus it helps
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MariusCoetzer
Beginner Level 1
Galaxy A

Hi Rakishi, did you solve the problem. My A54 does the same.  It just dies after a while taking fotos and videos and this hapend a lot already. I'm furios because I just took some once in a lifetime sunset fotos and videos and it shut down. I lost them all. The phone did not save them🤬😡😤🤬. I paid a lot of money and it's not even a month old.

 

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