We are sorry to hear about your experience with the recent updates on your Samsung Galaxy A52 5G and Samsung Galaxy M52 having compatibility issues with the Samsung Notes, and we apologize for the inconvenience it caused you.
I understand what you are feeling right now, expecting your device to perform better after an update but coming up short. But don't fret; we are here to guide, assist, and offer solutions to restore your device to optimum performance.
Before you try out the recommendations below, be sure to check ifyour device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
Step 1.Go toSettings> Software update.
Step 2.Tap on Download and install.
Step 3.Follow the on-screen instructions.
Step 4.Restart your device.
You may uninstall then, download the Samsung Notes app from the Galaxy Store.
If that doesn't fixed the issue, you may submit an error report through the Samsung Members app as follows:
Step 1.Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
