Screen discoloration

[Espritik]

There is puple discoloration at the top of my screen. What to do?

[TeamGalaxyRuss]

Good day Russ here from Samsung. Screen discoloration may have been caused by a software glitch on your device, please do keep your device up-to-date. You may also want to consider installing Smart Switch via your laptop/PC to receive device updates faster than relying on your network carrier/wifi for such. Had your device be up-to-date and the problem still persist, do reach us via our TOLL-FREE HOTLINES:

MOBILE: #GALAXY (#425299)

LANDLINE:

PLDT Toll free : 1-800-10-726-7864
Globe Toll Free : 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)

or via LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH

Our friendly technical support experts are ready to assist you.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Thank you. Update us here should your concern be addressed. Stay safe! 

[TeamGalaxyRene]

Hey there! It may have been caused by factors such as but not limited to SCREEN BURN, LED DEFECT, SOFTWARE GLITCH. If you're sure that your device's software is up-to-date, may we suggest that you dial up our hotlines as indicated in above post, have your device scheduled for an appointment for a screen fix, should it be hardware related. Hoping for your device to be repaired the soonest. Stay safe out there! God bless! :)