Software Update Problem

[Freche]

Why is my a12 doesnt have android 12 update i looked in the Software update it says its upto date(March 1, 2022) and i see on the YouTube the other samsungs have android 12

[butete]

try using smart switch via pc to check the update

[Freche]

Oh thats what i dont have rn

[Khaled75]

What variant is your A12? A125F or A127F?

[Freche]

In software update it says A127FXX..., A12FO..., A12FXX and in my about phone it says Galaxy A12

[Khaled75]

You're using Galaxy A12 Nacho. What's your CSC?

[papygoose]

I have the same problem this my phone's CSC A127FOLM5AVC4

[Khaled75]

I mean CSC like XTC, for example.

[papygoose]

It's xtc

[SamsungRightCare · Accepted solution]

Hello Freche,

Appreciate your inquiry for bringing it up here your Samsung Galaxy A12 Nacho's device inclusion to the latest Android 12 update.

As you may be aware, there are some changes in the list of eligible devices and models, and the roll-out may vary from one region to another, and may experience delays due to unforeseen conditions.

Rest assured that, once it becomes available for your device, you will be immediately notified through Samsung Members app notification bell and through Settings.

Once again, thanks for patiently waiting.