aeyah
Beginner Level 4
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-17-2024 02:58 AM in
Galaxy A
Can someone help me about my samsung AO5 charging problem? My phone suddenly didn't charge when it's ok in the morning because I charged it. But this afternoon it suddenly didn't wanna charge. I tried multiple charging cable because I'm a samsung loyal costumer, but still isn't charging. I don't wanna spend money fixing it when there's a solution. Pls help me😓
2 Comments
Terrence1412
Active Level 4
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-17-2024 09:50 PM in
Galaxy A
Hi! So if you're charging plug is not working, maybe use a samsung consumer's charger. When I usually charge my phone, I usually check my charging plug first. Check if there's dust. If that doesn't work, get your box, and get the s care+ card. Go to your local samsung store, and show it to your local samsung store.
TeamGalaxyJusti ne
Moderator
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
11-19-2024 01:12 AM in
Galaxy AHi, aeyah! I can understand how frustrating it must be to deal with a charging issue, especially when your device worked fine earlier. To help out, I recommend running a diagnostic test using the Samsung Members app. Just open the app, go to Support, and select Phone diagnostics. From there, you can test your battery and other relevant features. It will guide you through the process, and you can even reach out to Samsung Support if needed. Hope this helps!