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Original topic:

Video problem on Messenger

(Topic created on: 06-20-2024 04:14 PM)
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Achiever184
Active Level 1
Options
Galaxy A
I can't play video on messenger, it just turns black screen every time I play it. How to fix the issue? 
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8 Comments
butete
Expert Level 5
Galaxy A
check for updated messenger
Galaxy A
Try to check Messenger app in Google Play Store if there's an update. If there's no update, go to Settings > Applications > Messenger. Click the storage and clear data it. Sign in your Facebook Account and try to play the video that you want to play. Accept solution if it works.
Achiever184
Active Level 1
Galaxy A
I tried it but still not working.. maybe the problem is on my new device A55..
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Galaxy A
It's messenger's problem. Try logging to facebook lite.
Achiever184
Active Level 1
Galaxy A
Thank you
Achiever184
Active Level 1
Galaxy A
I tried the facebook lite but the problem still exists. What do you think is the problem? Device?
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Galaxy A
Maybe it's the video.
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Khaled75
Expert Level 5
Galaxy A
Try restarting your phone.
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