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Original topic:

What does this mean

(Topic created on: 02-26-2023 10:48 PM)
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WinVista
Active Level 3
Options
Galaxy A

image


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1 Solution


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Solution
dorefrain
Active Level 7
Galaxy A
Ask the content provider.

View solution in context

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7 REPLIES 7
dorefrain
Active Level 7
Galaxy A
It means that this content is no longer available for your
phone. You can contact the content provider if you
want them to add support for your phone.
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WinVista
Active Level 3
Galaxy A
What Reason?
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Solution
dorefrain
Active Level 7
Galaxy A
Ask the content provider.
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WinVista
Active Level 3
Galaxy A
How to Contact the Content Provider?
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dorefrain
Active Level 7
Galaxy A
Usually, there's an e-mail address shown on the seller information. Try to mail your concerns there.
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WinVista
Active Level 3
Galaxy A
Ok Thanks
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TeamGalaxyRene
Moderator
Moderator
Options
Galaxy A

Hello ClippyKing,

We are sorry to hear about your experience with your beloved Samsung Galaxy phone having issues with the error content no longer available for your phone, and we apologize for the inconvenience it caused you.

If it happens on my device, I will get worried too. But don't fret; we are here to guide you, and offer solutions to restore your device to optimum performance.

Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
 
Step 1. Go to Settings > Software update.
 
Step 2. Tap on Download and install.
 
Step 3. Follow the on-screen instructions.
 
Step 4. Restart your device.
 
 
It that doesn't work, check with the affected app and the content provider with the feedback.
 
 

For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
 
Let us know if you've found a solution by tapping "Accept as Solution" on the answer you like!
 
Stay safe and have a nice day ahead! Thanks for contacting Samsung.
 
 
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