Original topic:

What glass lens did samsung use on the a73 5g?

(Topic created on: 08-16-2023 11:11 AM)
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AshboyOfficial
Active Level 4
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Galaxy A
Just recently I was doing photography on my phone as I was enjoying the 108mp camera. Unfortunately the camera glass camera lens shattered due to a small steel clip that fell right onto the 108mp glass cameralens.

I am currently searching for the lens that samsung used on the a73 5g, so I can repair it. I am sad that such a thing would happen, but if I can get it repaired that would be Great!

Right now I am using a peice of tape to protect the lens from dust, and so it will collect any excess glass fragments.
6 Comments
Galaxy A
Contact Tecworks authorised samsung repairers they should be able to get genuine lens
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SamsungClaudette
Community Manager
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Galaxy A

Hey @Ashboy001 

I am sorry that this has happened. Could you please refer to @Troubadour and let me know how it goes. 

Kind Regards,
SamsungClaudette

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Galaxy A
I found a website "https://jstech.com.au/products/for-samsung-galaxy-a73-5g-sm-a736b-original-back-facing-camera?varian..." i dont know if it's the 108mp camera sensor. It's best I get the whole main camera and the lens replaced because a glass shard might have scratched it.
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Galaxy A
My A73 5g's main camera was recently fixed with official samsung parts $215 later. When I received the phone I noticed a reasonably small but visible speck of dust on the main cameras sensor, and I don't know what to do.

Can anyone please help me.
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SamsungClaudette
Community Manager
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Galaxy A

Hey @Ashboy001

Based on what you've described, I recommend for you to head into your nearest authorised service centre with your proof of purchase so that we can take a closer look into this. Please be aware that due to our Privacy Policy, your device may be factory reset before being assessed. I highly recommend backing up your device via Smart Switch, OneDrive and/or Google to ensure none of your data is lost.

For more information on how to back up your device: https://www.samsung.com/au/support/mobile-devices/back-up-samsung-device/

To book an appointment prior to heading in-store or to drop off your device via Australia Post: https://www.samsung.com/au/support/your-service/main

To find your nearest store: https://www.samsung.com/au/samsungstore/

 

Kind Regards,
SamsungClaudette

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