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12-20-2022 10:28 PM in
Galaxy A
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12-20-2022 11:38 PM (Last edited 12-20-2022 11:41 PM ) in
Galaxy AHello jeoffe,
Sorry to hear that, about your experience with the recent updates on your Samsung Galaxy phone, which has a missing scan text feature on gallery and doesn't have smart suggestion on the widgets bar as we apologize for the inconvenience it caused you.
Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
Step 1. Go to Settings > Software update.
Step 2. Tap on Download and install.
Step 3. Follow the on-screen instructions.
You can submit an error report through Samsung Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Settings/System" & "Application".
Step 4. Describe each problem in details and SEND.
How to submit an error report on Samsung Members app? | Samsung PH
For more assistance, you may contact us on our online Samsung support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
