Samsung voice recorder

[jes7]

I lost my voice recording file. How to recover?

[SGnthusiast5002]

Try to find your recording files on trash. Three dots at the top.

[jes7]

Not there. Not on backup also

[SGnthusiast5002]

Did you reset your phone recently?

[jes7]

I havent. Thata why I don't know why it was deleted.

[SGnthusiast5002]

I'm very sorry that I can't find any more solutions. Try to press and hold the Samsung Members app icon and choose error reports. You can find answers there.

[TeamGalaxyRene]

Hello jes7,

In addition to our dear Samsung members' replies, can you check and browse the My Files folder (located at internal memory) and or Storage Media folder?

Home Screen > Samsung (folder) > My Files > Internal Storage > Recordings > Voice Recorder, to see if the files are present in this location. In the Internal Storage menu, scroll down to the dedicated Voice Recorder folder, and check there to see if the files are visible. Lastly, under 'Categories' on the My Files landing page, check 'Audio'.

If not, it's highly probable that the voice recording was not successful due to lack of memory space.

Should you need further assistance and guidance, you may contact us via our  Samsung Customer Care support channels below.

https://www.samsung.com/ph/support/contact/#start-chat

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.

Stay safe and have a nice day ahead! Thanks for contacting Samsung.

[jes7]

The files were there until last week. It just vanished. I cant remember I deleted them

[TeamGalaxyDD]

Hey jes7,

Files may sometimes disappear due to corruption or malware that corrupts files. I'm not sure if that's the case with your device - you would need to bring it to a Samsung Service Center for diagnosis and repair, if needed.

For now though, you can check if your voice notes were backed up to Samsung Cloud. Go to Settings > Accounts and backup > Backup and restore > Restore data.

[jes7]

Unfortunately it was not backed up