Hey there, Daisy! Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll-free: 1-800-10-726-7864 Globe Toll-Free: 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM).
As for your concern, have you tried inserting said SD card into other devices, and see if it's being read? Also, have you tried using a different SD card and inserting it into your Galaxy J device and check if it works as well?? Check out also the link below as how to fix your problem with the SD card.
Should the issue still exist, don't hesitate to reach us via our toll-free hotlines as mentioned above. Hope this helps, and to have your concern be resolved soonest. Stay safe. 😊Be sure to click" ✓ Accept as Solution"when you find an answer that works for you.😀
