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08-05-2022 05:03 PM in
Galaxy NoteSolved! Go to Solution.
1 Solution
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08-08-2022 03:54 PM in
Galaxy NoteHi @hemir8969, I am sorry to hear you're having issues with your device reception. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.
To send an error report:
Samsung Members app > Get help > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.

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08-08-2022 03:54 PM in
Galaxy NoteHi @hemir8969, I am sorry to hear you're having issues with your device reception. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.
To send an error report:
Samsung Members app > Get help > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.
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09-01-2022 11:46 PM in
Galaxy NoteI've been having a nearly identical issue lately. Galaxy note 20 ultra 5g on t mobile. Losing 5g and won't reconnect until I force switch it to lte and back or reset the phone
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06-14-2023 01:12 AM in
Galaxy Note- Mark as New
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06-15-2023 09:18 AM in
Galaxy NoteHey @iabhi
Thanks for reaching out. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.
To send an error report:
Samsung Members app > Support > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.
Kind Regards,
SamsungClaudette
