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04-25-2021 09:04 PM (Last edited 04-25-2021 09:04 PM ) in
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04-26-2021 12:23 AM in
Galaxy NoteHello, Shiela! We're sorry you have to go through that. You may try to follow the steps in this link: https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Should the problem still persist, feel free to reach us in our toll-free mobile hotline #GALAXY (#425299), or via the following:
PLDT Toll free : 1-800-10-726-7864
Globe Toll Free : 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)
Kindly get us back here should your concern be resolved. Thank you! :)