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02-15-2022 06:13 PM in
Galaxy Note- Tags:
- help
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02-15-2022 07:19 PM (Last edited 02-15-2022 07:21 PM ) in
Galaxy NotePress and hold the Camera icon, from the pop-up menu tap the (i) then scroll down until you see Storage.
Tap Storage then select Clear Cache.
Hopefully this helps.
If not, please send an error report from the Members app.
To send an error report:
Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.
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02-15-2022 07:31 PM in
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02-15-2022 07:33 PM (Last edited 02-15-2022 07:34 PM ) in
Galaxy NoteHopefully the team that view error logs can advise how to proceed.
Please send the error log straight after the app crashes for best results.
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02-15-2022 09:57 PM in
Galaxy Note
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02-16-2022 01:48 PM in
Galaxy NoteHi @FruitBat, have you restarted your device since installing the update? In some cases this can resolve any glitches that may be a result of the recent updates.
If you have and the issue persists, I would suggest sending through the error report as mentioned by @Dolgogi.
