Jyas
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05-21-2021 08:24 PM in
Galaxy Note
In regards to the camera recording, when I record video it struggles to autofocus on my subject especially in low light and in a well lit area.
Also, when recording on full HD and UHD, I experience noise/grain. Is this normal? And is there a solution for it?
- Tags:
- camera
- Note20Ultra
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05-24-2021 03:43 PM in
Galaxy NoteHi @Jyas, that's odd. I have raised an issue report from my end to our research and development team for analysis and will be back to you when I receive a response.
In the meantime, are you able to send us an error report via the Samsung Members app and attach a short clip as an example?
To do this, go to:
Samsung Members > Get help > Error reports > Camera > describe issue and frequency > Attach clip > Tick ‘send system log data’ > Send in top right.
