Original topic:

Can't access internet during phone call

(Topic created on: 02-08-2021 08:03 PM)
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Ekbp
Active Level 5
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Galaxy Note

Hi all,

 

Previously there is no problem access internet while on the phone call at the same time. I only realize the problem lately after updating the phone software. Anyone encounter this problem? I was using Note 10 plus

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8 Comments
Galaxy Note
I also encountered a lot of issues in multitasking😞, you have to wait for Samsung to release an update to fix it. Mark my answer as solution if it helps🤗
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JoEliM
Active Level 4
Galaxy Note
I encounter also. only when using data
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Ekbp
Active Level 5
Galaxy Note
Funny huh. Previously can use side by side. So inconvenience if want to check stuff while on phone call
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Galaxy Note
because ur telco disabled VoLTE. Ask them to enable or else u cant internet while call. Mark my ans as solution😊
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Ekbp
Active Level 5
Galaxy Note
i dont think so. previously before updates still ok
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KCYL
Active Level 5
Galaxy Note
Would it help if turn this on?

Screenshot_20210208-202323_Call settings.jpg

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Ekbp
Active Level 5
Galaxy Note
mine single sim. only got this

Screenshot_20210208-203919_Call settings.jpg

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Ekbp
Active Level 5
Galaxy Note
Problem solved. Don't know when start need the telco to activate it

Screenshot_20210211-184244_One UI Home_3735.jpg

Screenshot_20210211-184125_Messenger_3733.jpg

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