- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-28-2023 04:36 AM (Last edited 01-30-2023 12:40 AM by TeamGalaxyRene ) in
Galaxy NoteI had the same issue. Im just watching Netflix, and viola a green line suddenly appeared. Search solutions, unluckily hindi successful. My n20 u had an update then it happen. Im hoping samsung will have a way to fix this issue.
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
01-30-2023 12:43 AM (Last edited 01-30-2023 12:50 AM ) in
Galaxy NoteHello Members_V5FoGae,
Sorry to hear that, about your experience with the recent updates on your Samsung Galaxy Note 20 Ultra having issues with green line on screen after watching Netflix and we apologize for the inconvenience it caused you.
Submit an error report through Samsung Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Display".
Step 4. Describe the problem in details and SEND.
How to submit an error report on Samsung Members app? | Samsung PH
If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center. Rest assured that our Samsung Engineers/Technicians are competent to assess your device with suggestions, and offer to provide prompt solutions to restore it up to optimum performance.
https://www.samsung.com/ph/support/service-center/
For more assistance and guidance, you may contact us on our online Samsung Customer Care support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html