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Original topic:

Green vertical line on the screen?

(Topic created on: 11-18-2022 03:36 PM)
414 Views
KrizForest
Active Level 3
Options
Galaxy Note
Hi! Anyone here have experienced having a green line on their screen all of a sudden, and had it checked by a technician? I have a note 20 ultra and a green line just appeard on my phone 😫
9 REPLIES 9
butete
Expert Level 5
Galaxy Note
what to do, call or chat samsung support, next you go to nearest authorized samsung service center
KrizForest
Active Level 3
Galaxy Note
Thank you. I do understand that I needed to go to a service center since it's most prolly a hardware issue. I just want to know firsthand what could be the reason/cause of it before getting an evaluation, and also, I want to learn from others who've experienced the same that already gone to the service center.
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butete
Expert Level 5
Galaxy Note
i encountered similiar issue to my s20u , out of nowhere a white screen
butete
Expert Level 5
Galaxy Note
reason is its already hardware level, service center needs to check your unit for assesment
Dampug
Active Level 1
Galaxy Note
Service center will charge you for replacement. Same thing happened to me, green line appeared out of nowhere after a software update. Im using s20+.
Obviou_sly
Active Level 9
Galaxy Note
Due to Amoled screens
KrizForest
Active Level 3
Galaxy Note
It seems like a known issue 😵💫 thanks for the info.
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kenshee
Active Level 1
Galaxy Note
Mine too note 20 ultra months ago... they say it's a bug aftr few updates still green line visible
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KrizForest
Active Level 3
Galaxy Note
Naaah, I doubt if it's because of an update. It's most prolly a hardware issue. I downloaded an app where I can also check the temp of the battery, (because it heats up so much), it can sometimes go up to 45°c 😵 my best guess is, it's because of the overheating issue.