Is this a screen burn?

[summeRamirez]

I'm using a 1 year and 2 months old Note 20 Ultra 5G. I've stopped using a screen protector for almost 2 months now. My phone has never had any accidental drops, and has never been subjected to any screen pressure. No visible damages to the physical screen. Have always used Dark mode.

I've recently noticed a strange bar of shadow on the middle left side of the screen while viewing an all-white webpage. If I'll nitpick there's another bar beside it to the right but lighter. I don't remember if I've seen it before, but my OCD today seems to want to pay attention to it hence, this post. I tried my best to capture it using an old S10+ but not sure if it's visible. In the video, it's on the left side of the bullets, and in the pic it's on the left side of the spen. Let me know what you guys think or if you even see it.

 

[ethelyow]

yup wala akong nabayad. and na diagnose nman ng tech and it turns out na factory defect

[summeRamirez]

Thanks for these tips and thank you for sharing your experience. Yung sa akin I got from my postpaid plan but I'll try bringing it to a service center just in case. 😊

[TeamGalaxyDD]

Hey summeRamirez,

Please bring your device to a Samsung Experience Store near you, where our techs can help you out better: https://www.samsung.com/ph/storelocator/

You may also reach out to us remotely:

Mobile Devices Hotline:
#GALAXY (just dial #425299) [Toll Free to all networks]
(02) 8422-2177 [Standard Landline]
Available 24/7

You can likewise send us an email through spr.ly/SamsungPH-Support or engage with us through our Live Chat Support at spr.ly/LiveChatSupport.

Our support team will gather data for documentation, and will further arrange an appointment on your nearest ASCs (door-to-door pick-up is available for users within NCR) for assessment, and/or replacement of the part/s should the cause be determined to be software related (highly subject to approval).

[summeRamirez]

Yes I will, I just have to find a temporary phone to use in case I'd have to surrender for repair. All my work apps are in this device and there's a lot of approval involved just to get these apps installed and activated. Thank you!

[AiBun]

Nope, that is not a screen burn.
That is the result of a curve edge of the screen. LED screens tend to have a greenish hue when seen in a certain angle.

[summeRamirez]

But it's far from the curved edge of the screen. And it's visible, especially on a white background, regardless of the angle.

[AiBun]

Can you post another picture showing the whole screen at an eye level angle?

[summeRamirez]

Thanks for your input but I already completed the screenburn test and it's visible in Green and Blue. You can check my follow-up post in case you're curious. I'm not really bothered by it anymore since I'm always on Dark mode.