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Original topic:

Low IG story quality and FB story

(Topic created on: 09-22-2021 02:07 AM)
2567 Views
hannahgurl
Active Level 3
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Galaxy Note
Can I ask for some tips on how to improve the quality of my IG story and FB story..If I uploaded it from my gallery the photos are blurry.. Its like super different from my gallery's quality
4 Comments
SamsungRightCare
Community Manager
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Galaxy Note

Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll-free: 1-800-10-726-7864 Globe Toll-Free: 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM).

As for your concern, you may opt to check the settings of your camera and the camera settings on IG or Facebook. Also, feel free to check the link below for some helpful tips.

https://www.flexclip.com/learn/instagram-story-video-quality-bad.html

Hope to have helped you! Stay safe and enjoy the rest of the week. 😊

Galaxy Note
Upload your story at thru IG and connect it to your FB account. Though expect that it will depixelate the quality when they transfer it to your FB stories.

Make sure that what you upload is minimum of HD size photo. As the size of the stories is 1080×1920, so the quality of the photo/video also matters.

If it a photo taken from your device, make sure you set your megapixel to the highest level.

Hope this helps. 😊
Galaxy Note
Take the photos from your Stock Camera App, not the in app camera of those apps , quality will be much better. Also, save the story first in IG and just upload it again in FB for the compression to be less.
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mara_prk
Active Level 3
Galaxy Note
it must have something to do with the camera settings, turn on the hd mode of your cam
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