Original topic:

Moisture detected

(Topic created on: 01-10-2021 08:50 AM)
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scinex
Expert Level 5
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Galaxy Note
Yesterday, out of sudden, during normal charging my Note 10 gave a sounding alarm detecting moisture in usb C connector causing the charging to immediately stopped.
I have tried different kind of methods available in the internet but to no avail. Looks like it's a hardware failure but I still keep my fingers crossed, hoping that it's just a small issue. Any other ideas other than blowing warm air direct to the port, clear cache and boot in safe mode which I have yet to try guys?
My N10 never been in direct contact with liquid or water whatsoever.

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13 REPLIES 13
Minaamina
Active Level 9
Galaxy Note
did u shake the phone ? like shake for 1/2 hour in front a fan😁.. mine just happen 2 days ago when i went to swimming pool😄
scinex
Expert Level 5
Galaxy Note
Mine is not even near water or liquid at all Bro. 😅
Minaamina
Active Level 9
Galaxy Note
🤣🤣🤣🤣.. u ask for an idea.. just give mine😛😛😛
scinex
Expert Level 5
Galaxy Note
Appreciate your idea bro.🙂👌👌
Galaxy Note
Put into a bowl of rice is faster
scinex
Expert Level 5
Galaxy Note
Thanks Bro. Tried soak it into the rice sack, still persist. I just walked into SC and they confirmed it's the charging port faulty as wireless charging works fine, and since mine is just few months out of warranty, cost of replacing the part is roughly around RM236.
The thing is, need a second visit as part needs to be ordered first. Seriously?
haematocrit
Active Level 6
Galaxy Note
I have seen previous post regarding the same issue. That person even made an appointment before the first visit! They were asked to visit another store that has their parts ready... Samsung Malaysia might want to work on that...
Galaxy Note
Ohhh so expensive
scinex
Expert Level 5
Galaxy Note
Believe it or not, while waiting for my number to be called at SC, I noticed moisture icon is gone. Immediately connect to my portable power bank and quick charging icon appears!
Problem's solved😄😄
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