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Original topic:

My S pen keeps disconnecting

(Topic created on: 06-25-2021 04:15 AM)
1049 Views
Ikis17
Active Level 1
Options
Galaxy Note
😕
27 REPLIES 27
Geoffy29
Active Level 4
Galaxy Note
Yeah and then after that when you update the air command app on the galaxy stores your brand new s pen will get busted again. That how roll. Bunch of Aholes.
And i heard some note 20 ultra users are now experiencing it also. 🤦🤦🤦🤦🤦
What a great piece of technology indeed.
"ESCALATED TO THE HIGHER MANAGEMENT "
AND NOW SAMSUNG HQ NAMAN. HAHAHAHA.
0 Likes
TeamGalaxyRene
Moderator
Moderator
Options
Galaxy Note

ERRATUM: Hey there! Please give us a call via our toll-free hotlines:

MOBILE: #GALAXY [#425299]
(02) 8-422-2177 [Standard Landline]
Available 24/7

LANDLINE: PLDT Toll-free: 1-800-10-726-7864
Globe Toll-Free: 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)

LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH

Our support team will gather data for documentation, and will further arrange an appointment on your nearest ASCs (door-to-door pick-up is available for users within NCR) for assessment, and/or replacement of the device should the cause be determined to be software related (highly subjected for approval). Hope this helps!

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Geoffy29
Active Level 4
Galaxy Note
Been there done that.. Please stop making a fool out of yourselves.. Why dont you guys admit that you dont know anything.
I feel pity for you guys. Ginagawa lang kayong human barricade ng mga nasa higher office.
In all in fairness naman sa mga suggestions ninyo. Lahat yun nagawa nanamin mga users.
And the last advice nyo na pumunta sa samsung service center na wala namang guarantee. Think about it. 2 years? I asked the operator na kausap ko **bleep**, bakit ko dadalhin pa doon eh lahat kaming users after mag update ng software and nung air command app nagging busted yung SPEN NAMIN. AND IMAGINE END NG 2019 palang may mga nakaka experience na nito. Until now sasabihin ninyo reported na? Yeah reported pero walang action. Suggestion nyo what? Buy a new spen. Or upgrade to another HIGHEND DEVICE??? GUESS WHAT. LAST MONTH I BOUGHT A BRAND NEW SPEN. AND LAST WEEK NAG UPDATE YUNG AIR COMMAND APP. TAPOS MATIK NASIRA NANAMAN YUNG SPEN.. CAN'T CONNECT, NO AIR ACTIONS WOW. 🤬🤬🤬🤬🤬🤬🤬
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ibscboi
Active Level 6
Galaxy Note
That's why I will never buy a new s-pen. Hindi nga nila alam nagiging cause ng problem. Nagpalit pala ako ng sounds when inserting and removing s-pen. Minsan bigla na lang tumutunog. Theory ko lang na baka iyon ang reason ng pagkasira.
Geoffy29
Active Level 4
Galaxy Note
Oh may ganon option pala? Didnt know that.
Yeah medyo nagging impulsive ako nung bumili ako ng bago. Kasi ginagamit ko talaga yung features nung SPEN. Hindi naman ako heavy user. Notes and taking pictures lang and scroll sa internet. But surprisingly nasira ulit kabibili lang. And after ko mag update ng air actions app ulit. Tsk tsk.. Minsan hindi mo na alam kung deliberate na ginagawa na nila yan. Kasi madaming stock ng Spen or what para lang ma benta. Or gusto nila talagang mag upgrade ng bagong phone.
I heard na yung note 20 ultra may same problem na din sa SPEN. and may mga bababasa na din ako dito. Tsk tsk
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ibscboi
Active Level 6
Galaxy Note
Maybe you can ask for a warranty considering na 1 month pa lang nasira na. Ang offer sa akin before ay 3 month warranty.
Geoffy29
Active Level 4
Galaxy Note
Yeah definitely i will do that. Medyo hassle nga lang. Medyo fed up na din ako sa kanila.
Pero nakakatawa yung FAKE NEWS NILA. 😂🤷
Geoffy29
Active Level 4
Galaxy Note
My dad's phone is note 20 ultra so hindi na ako magugulat kung one of this days kung mag update man yun ma busted na din yung SPEN nya. May screenshot ako ng isang user dito na may note 20 ultra saying na hindi na din gumagana yung SPEN nya.
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TeamGalaxyRene
Moderator
Moderator
Options
Galaxy Note

ERRATUM: Hey there! Please give us a call via our toll-free hotlines:

MOBILE: #GALAXY [#425299]
(02) 8-422-2177 [Standard Landline]
Available 24/7

LANDLINE: PLDT Toll-free: 1-800-10-726-7864
Globe Toll-Free: 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)

LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH

Our support team will gather data for documentation, and will further arrange an appointment on your nearest ASCs (door-to-door pick-up is available for users within NCR) for assessment, and/or replacement of the device should the cause be determined to be software related (highly subjected for approval). Hope this helps!

ibscboi
Active Level 6
Galaxy Note
Finally! Thank you...