Original topic:

No network coverage

(Topic created on: 04-19-2024 08:43 AM)
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heymik
Active Level 2
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Galaxy Note
Has anyone has any issue with loosing all network connection, I can't make calls or texts my service displays 🚫
I have been incontact with my provider they thinks it's nothing to do with them and ive called samasung they have done all trouble shooting they can do.
This also happen to my Note 10 last year so I upgraded to a s22ultra and now om getting the same ossue . I'm assuming it's a default in the phone . 
Please if this happen help me fix it 😭





























12 REPLIES 12
Galaxy Note
physical sim or esim?
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BlueyJack
Active Level 5
Galaxy Note
Or it could be your location.
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heymik
Active Level 2
Galaxy Note
Apparently no issues in the area and no one else on optus is having the issue . 😒 I tried turning location on n off .

Physical sim card.

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Galaxy Note
being a physical sim card I will say (if u haven't done already) buy a 2 $ sim of your provider and transfer the number on the new sim card and maybe it will fix the problem because it happens to me a few times I needed to remove and insert back or get a new sim with the same number and it helped me in past so hopefully could work for you too
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heymik
Active Level 2
Galaxy Note
I tried 5 different sims when It first happen to my note , so I haven't actually tried a sim this time round because it didn't work for me last time . Guess I will just give it a go .
I get reception some times when I go out of town randomly comes back on .. 🤨
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heymik
Active Level 2
Galaxy Note
I tried 5 different sims when It first happen to my note , so I haven't actually tried a sim this time round because it didn't work for me last time . Guess I will just give it a go .
I get reception some times when I go out of town randomly comes back on .. 🤨
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iftt
Active Level 7
Galaxy Note
Why don't you grab one of those apps that logs the mobile network connection to have some facts about what is actually causing the issue. I'm afraid no phone manufacturer or network provider is going to take you seriously without some hard evidence.
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heymik
Active Level 2
Galaxy Note
They can have my phone and see it for themselves
I've put my mums sim into my phone it does the same thing!
Put my sim in her phone and I get reception .
It's a issue within the phone, I just find it so bloody weird that it has happen to 2 of my phones 🤨
I have been logging jobs with Samsung through this app ? I dunno what other apps they have ?
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iftt
Active Level 7
Galaxy Note
No you have to log the mobile network reception that the phone is receiving.
In IT there is a thing; never trust the user. But they will trust a log file from your device....
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