No Software Update on Galaxy Note 10+

[klenlue]

It's been 3 months since the last software update of Samsung for Galaxy Note 10+ (Globe). 

I thought Samsung will provide monthly security updates. When I'm using Note 8 before there is monthly update. Is there any problem on Samsung's side?

[ScrappyX · Accepted solution]

Why doesn’t my Galaxy device always get security updates on schedule?

Unfortunately, even if Samsung says a device is scheduled to get monthly updates, it may not provide a monthly update for that device in every country or region. Samsung can update a device in some regions in, say, the month of April while making owners of the device in other countries wait until the next month (or the one after that) for the latest security update. Sometimes, a device may not get a new security update in any country according to the usual schedule. These delays are often a result of Samsung working on a major update that brings new features or a newer version of the Android OS.

Carriers also affect the schedule for some devices. For example, some carriers may choose to put a device on a quarterly schedule even if Samsung provides a monthly update for unlocked units. And even Samsung doesn’t follow the schedule in every country. In the UK, for example, not even flagships get monthly security updates at times. There are no guarantees, basically, and while Samsung releases security updates with impressive regularity, it’s always possible a Galaxy phone or tablet may miss out on some security patches from time to time.

-SamMobile

[klenlue]

Ironically my Note 8 before can received monthly updates. Carriers holding the update is not applicable in our country. The unlock and carrier versions always received the update at the same time.

[klenlue]

UPDATE: Finally. Software update for Note 10+.