Hello. I just experienced audio problems with my Note 10 Lite. The problem is: the speaker has no audio, but when I insert an earphone, the audio plays fine. I then later noticed that there is a "Playing on Headphones" tag on spotify. So I closed spotify but it looks to be affecting youtube, FB and messenger vids. For sure this is not an Audio Jack problem as the audio plays fine when I insert a headset/ear plugs to the audio Jack. Could this be a system glitch? Please advice as rebooting did not really help
P.S: my note 10 is updated ti the latest software version as it says "Software is Up To Date". Reseting all settings did not help either.
Update: speaker works fine when playing the ringtones in "sounds and notifications" page in the settings app. It seems to be affecting only apps.
I have put that in mind but what's really weird is the phone speaker works totally fine when playing the notif sounds for the alarm and it's very loud. I just noticed that it only affects apps
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Have you resolved your concern yet?
Try blowing hard and sudden on through the speaker holes, earphone jack port/charging port of your device, then test the sounds again. Should the problem still persist, try clearing data cache and rebooting your device. Also try and do a factory data reset.
If none of the aforementioned works, reach us via the hotlines stated above. Stay safe. 😊
