Hello everyone, after i updated my device last june.. my note 20 ultra suddenly show a green line and a pink line. I already done the basic troubleshooting but that wasn't get rid or vanish at all.
Im from Malolos bulacan philippines, can anyone here knows how much the actual cost of lcd replacement of note 20 ultra in North Edsa samsung authorized store? thanks
We are sorry to hear that your phone's screen experienced green and pink line after the software update.
Our best recommendation is for you to have it diagnosed by our technician from one of our authorized service centers. You may refer to this link to see the price list of screen replacement/repair for our mobile devices https://www.samsung.com/ph/support/mobile-screen-replacement-pricing/
For Mobile Devices #GALAXY [#425299] (02) 8-422-2177 [Standard Landline] Available 24/7
For TV, Audio & Digital Appliances PLDT Toll-Free : 1-800-10-726-7864 Globe Toll-Free: 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM)
Some member here had his/her phone screen replaced for FREE some time ago, but binalikan sya nang GREENLINE. Something is wrong with this ONEUI5.0 A13 software update to S20 (including Note20U) and S21, sinisira ang screen. Merong delicate part nag-overheat sa screen, surely.
I myself owned a damaged Note20-Ultra, same issue as yours. I opted for the Trade-In offered by Samsung. It's useless/spend to replace the screen. Do read the link:
