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Original topic:

Note 9 discoloration issue pls help

(Topic created on: 08-15-2022 06:49 AM)
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janjen
Beginner Level 2
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Galaxy Note
Green, yellow Green Discoloration  issue for Samsung Note 9.
Free of charge at Samsung service center? Which branch? How to file a complain ? What are the Steps
What to change? Is it LCD only? 

Thanks in advance . 
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1 Solution


Accepted Solutions
Solution
Galaxy Note
I'm not sure if there's an ongoing free-of-charge repair for the Note 9 but you may visit the service centers near you and ask them if there's one. I think the S20s are the ones with the FOC repair going on at the moment.

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8 Comments
Khaled75
Expert Level 5
Galaxy Note
Where are you from?
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janjen
Beginner Level 2
Galaxy Note
Quezon City.

Bought this in SM North Edsa year 2018


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NoeAguirre
Active Level 7
Galaxy Note
If you bought that 2018, then, whatever the repair may cost you is not free anymore, unless you purchase the 5 year warranty from Samsung. If not, only 1 year is the least warranty for the repair including parts.
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Solution
Galaxy Note
I'm not sure if there's an ongoing free-of-charge repair for the Note 9 but you may visit the service centers near you and ask them if there's one. I think the S20s are the ones with the FOC repair going on at the moment.
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Galaxy Note
+1 on this comment
SamsungRightCare
Community Manager
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Galaxy Note

We hear you, janjen and we are here to help.

In order to facilitate the services needed for your Samsung Galaxy Note 9 device, please bring it immediately to Samsung Authorized Service Center near you.

https://www.samsung.com/ph/support/service-center/

Our Samsung Service Engineers are competent to assess your device and will offer you the best service.

Thanks for reaching out to us. Hope your problem gets solved.

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hachpurple
Active Level 3
Galaxy Note
I am having the same issue on my Note 9. This already happened last year when I upgraded to One UI 2.5 and at the time, Samsung replaced my screen for free. I didn't get any significant updates this year except for Security updates but the same screen issue return just a week ago. Any luck on your bringing your phone to the service center?
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Galaxy Note
sadly no free but you can install

pwmfree it may reduce the discolorationScreenshot_20220817-104638_One UI Home_19281_1660704419.jpg
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