Note 9 discoloration issue pls help

[janjen]

Green, yellow Green Discoloration  issue for Samsung Note 9.

Free of charge at Samsung service center? Which branch? How to file a complain ? What are the Steps

What to change? Is it LCD only? 

Thanks in advance . 

[Khaled75]

Where are you from?

[janjen]

Quezon City.

Bought this in SM North Edsa year 2018

[NoeAguirre]

If you bought that 2018, then, whatever the repair may cost you is not free anymore, unless you purchase the 5 year warranty from Samsung. If not, only 1 year is the least warranty for the repair including parts.

[jamesrred · Accepted solution]

I'm not sure if there's an ongoing free-of-charge repair for the Note 9 but you may visit the service centers near you and ask them if there's one. I think the S20s are the ones with the FOC repair going on at the moment.

[summeRamirez]

+1 on this comment

[SamsungRightCare]

We hear you, janjen and we are here to help.

In order to facilitate the services needed for your Samsung Galaxy Note 9 device, please bring it immediately to Samsung Authorized Service Center near you.

https://www.samsung.com/ph/support/service-center/

Our Samsung Service Engineers are competent to assess your device and will offer you the best service.

Thanks for reaching out to us. Hope your problem gets solved.

[hachpurple]

I am having the same issue on my Note 9. This already happened last year when I upgraded to One UI 2.5 and at the time, Samsung replaced my screen for free. I didn't get any significant updates this year except for Security updates but the same screen issue return just a week ago. Any luck on your bringing your phone to the service center?

[butete]

sadly no free but you can install

pwmfree it may reduce the discoloration