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Original topic:

Note Security Patch Update

(Topic created on: 12-28-2021 06:38 PM)
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Deng0619
Active Level 3
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Galaxy Note
Hi. Is it normal to have no security patch update for my note 20 ultra 5g for the month of December 2021 since my phone was returned to me from samsung service center? They reprogrammed my phone after changing its screen and battery. Upon checking, security patch for this month was already released around 2 weeks ago. 
Just having some of peace of mind when my phone is up to date. Hope someone can help. Thanks.
15 Comments
Deng0619
Active Level 3
Galaxy Note
I don't usually use branded cases. As long as it looks good on my phone and definitely serve its purpose, which then again protects my phone overall, it doesn't bother me. Dun sa screen maybe factory defect. I don't know. They have my phone checked internally, wla din indication of moisture kse water and dust resistant nman.

Regarding on my phones battery, yeah, it really do bothers me. Ang daling mag drain. Pro adaptive nman yung battery nya. Kalaunan, medyo ok2x na. Bini base nya na on my usage. On how i use my phone everyday..
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Galaxy Note
I see.. grabe naman, factory defect but they still charged you, they should've replaced the device after checking that your phone is in perfect condition and the screens problem wasn't caused by you. I couldn't find a non-branded alternative ☹️ I just got my phone less than a month ago, kaya siguro out of stock na. I was expecting madaming available and super sale na but they're still regular price.
I hope our battery improves with the update, but some say it'll drain even more. 😭
Thank you so much for replying to all my queries.. I appreciate it.❤️ Have a wonderful day and stay safe! ❤️🙂
Galaxy Note
Usually you'll get the update at the end of the month.
But still depends on your network.
Deng0619
Active Level 3
Galaxy Note
Kya nga po.
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butete
Expert Level 5
Galaxy Note
openline, smart, globe
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SamsungRightCare
Community Manager
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Galaxy Note

Hey there! Amazing day! As for your concern, you may want to wait for the security update for your device since it is recently reprogrammed. It is like shaking the snow globe and waiting for all the sediments inside to settle at the bottom. :) Still, we hope to have your concern be resolved soonest. Keep safe and advanced Happy New Year! 😀