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Original topic:

Note10+ Night Camera Problem

(Topic created on: 05-05-2021 07:11 AM)
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ArVee25
Active Level 3
Options
Galaxy Note
Hi 👋 whenever i use the night mode cam, the photo i took using its wide-angle auto crops some of its view. Literally ruining the photo. I dont know if it's just the update or not. I tried resetting the camera but it still has the same result. Have you encountered the same problem? If yes, how did you fix it? Thanks for answering.
8 REPLIES 8
BonDioDar
Active Level 9
Galaxy Note
I noticed mine just now. Could be because of the update. Not sure how to fix yet. 😪
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ArVee25
Active Level 3
Galaxy Note
I hope so...
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sopapo
Beginner Level 3
Galaxy Note
😱
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TeamGalaxyRene
Moderator
Moderator
Options
Galaxy Note

Hello! Amazing day! Have you checked your settings? Check the following:

CAMERA SETTINGS > FORMAT AND ADVANCED OPTIONS > ULTRA WIDE SHAPE CORRECTIONS (SWITCH IT OFF)

 

and/or check also if the SETTINGS TO KEEP is turned OFF before resetting your camera settings.

 

Hope this helps.

 

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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ArVee25
Active Level 3
Galaxy Note
I already did. Even resetting. Still.
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ArVee25
Active Level 3
Galaxy Note
If it's because of the new update, please make sure to fix it in the new version.
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TeamGalaxyRene
Moderator
Moderator
Options
Galaxy Note

We've raised a ticket regarding your concern, sir. Thank you for sharing this observation. Stay safe.

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ArVee25
Active Level 3
Galaxy Note
Welcome
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