Original topic:

Note20 Notifications

(Topic created on: 06-04-2021 04:07 PM)
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Tedron69
Active Level 1
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Galaxy Note

A green label pops up on my note 20 with notifications like : screenshot disabled. This is interfering with reading screen. How to stop please.


image

This is a screenshot of the notifications constantly appearing on my screen. Please help anybody. 🐻
5 Comments
SamsungLaura
Moderator
Moderator
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Galaxy Note

Hi @Tedron69, are you able to share a photo of the notification? 


I have a few troubleshooting steps you can try. 

 

Settings > Advanced Features > Screenshots and screen recorder > toggle 'Screenshot toolbar' on. 

Go back to the page you were reading and check if you still receive the notification. 

 

If you would like to keep screenshots toggled off, go back to Screenshot toolbar and toggle off. 

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Tedrhon
Beginner Level 2
Galaxy Note

Thanks for tips Laura, will try when I can access my daughters phone. 

Screenshot_20210604-163331_WhatsApp.jpg

  here is a screen shot 

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SamsungLaura
Moderator
Moderator
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Galaxy Note

Thanks @Tedrhon, are you able to also try going into:


Settings > Advanced Features  > S pen > Toggle ON 'Screen off memo' 

 

Let me know how it goes! 

 

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Tedron69
Active Level 1
Galaxy Note

No luck Laura, new screenshot below.
Any more suggestions welcomed. Thanks, Ted

.Screenshot_20210608-184650_WhatsApp.jpg

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SamsungLaura
Moderator
Moderator
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Galaxy Note

Are you able to check your accessibility settings? To do this:

 

Settings > Accessibility > Advanced settings > Time to take action > toggle to Default. 

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