Original topic:

Note 10 +

(Topic created on: 06-06-2021 02:59 PM)
243 Views
curlys
Beginner Level 2
Options
Galaxy Note
Its June I have not received the May security update
4 Comments
SamsungJon
Moderator
Moderator
Options
Galaxy Note

Hi @curlys, we don't have information on when software updates get released or what they entail, as this can be dependent on your service provider as well. But we do encourage to keep and eye out for notifications for when the update will be available on your Note10+.

0 Likes
Kombatsd
Active Level 6
Galaxy Note
Hi. What if the phone was purchased directly from Samsung? Will it still dependent on service provider?
0 Likes
SamsungJon
Moderator
Moderator
Options
Galaxy Note

Hi @Kombatsd, it would still be dependent on the model and variant. If your device was purchased directly from Samsung, it would be less likely to be impacted by service providers. However we don't have information on when software updates get released or what they entail, as this would vary depending on issues specific to models.

 

If you have any further questions, please don't hesitate to let us know!

0 Likes
Kombatsd
Active Level 6
Galaxy Note
@curlys Just received May update on Note 10.
0 Likes