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08-27-2021 02:31 PM in
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08-28-2021 02:58 PM in
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08-28-2021 03:13 PM in
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08-30-2021 05:25 PM in
Galaxy NoteSorry to hear this, @Kombatsd! Are you having notification issues with specific apps or across all apps? Here are some troubleshooting steps you can try:
- Please ensure your messaging app and your device software is up to date.
- Battery optimisation settings could be on, which can lead to a longer sync time. You can toggle off this option for the specific apps in which you are having issues with. To do this:
- Open Settings > Apps > ⋮ (in top right corner) > Special access > Optimise battery usage.
- Here, you can toggle off the apps which you are experiencing delayed notifications from.
- I would suggest checking if your apps are in deep sleep mode. To do this, go to Settings > Battery and device care > Battery > Background usage limits. Apps in sleeping and deep sleeping won't run in the background. If you would like to ensure notifications, I would recommend adding the specific apps to Never sleeping apps.
If these steps don't work, I would best recommend sending an error report through the Samsung Members app so that our team can take a look into the issue remotely. To do so, please see our guide here: https://r1.community.samsung.com/t5/tips-tricks/sending-error-reports/td-p/9617204
Let us know how you go!
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08-30-2021 08:11 PM in
Galaxy NoteAs with Never sleeping apps, not all apps are listed and I can't select those that I actually want! It's weird but should all apps be listed?
Thanks.

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09-01-2021 01:37 PM in
Galaxy NoteHi @Kombatsd, that's odd, which apps are you unable to add to the Never sleeping apps?
For your Gmail, I would recommend also check your Gmail notification settings. To do this, go into the Gmail app settings> tap on your account > under Notifications, make sure that it's set to all, and under Inbox notifications to Notify for every message.
For Whatsapp, I would suggest checking if silent notifications are enabled. To check this and disable it, go to Settings > Apps > Whatsapp > Notifications > toggle off Silent notifications.
Hope this helps!
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09-01-2021 01:44 PM in
Galaxy NoteApps like Eufy, Ring, Whatsapp and even Gmail is not listed as an option.

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09-01-2021 02:56 PM in
Galaxy NoteHmm, that's certainly odd. I would recommend restarting your device, and then seeing if the options become available. If not, the next best step would be to send an error report through our Samsung Members app.
Let us know how you go, @Kombatsd.
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09-01-2021 03:21 PM in
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09-01-2021 06:51 PM in
Galaxy Note