Don't normally post or say anything on any platforms but thought to put a little constructive criticism as I do like the samsung phones but starting to question whether it's worth it. Previously I owned the note 9 and unfortunately slightly cracked the screen. I was told it wasn't worth replacing the screen so i upgraded to the note 20 ultra. Honestly I felt like I bought the same phone with less features. Understandably hardware and parts of the software are improved but with regards to the note features I could do more with the note 9, plus it was compatible with my oculus vr also. Having no aux connection aswell has been frustrating, as when I require to use an adapter it doesn't recognise a standard input. With that all said I am starting to look at the fold 3. Unfortunately I have issues with this phone to. It's set up as a note type phone but u have to buy the pen separately and a cover to be able to keep it together with the phone. On top of that it comes with no charger which is perplexing to me. As a consumer I'm paying top dollar for a product and not getting basics added. I used to criticise friends with apple phones for paying more and getting less and now samsung is doing the same thing, very disappointing.
I've also used note series before and Fold, Fold2 and now Fold3. Fold was a like trial version, wasnt enough, only able to fold! Then Fold2 was lot better edition of Foldable device. In 1year, using Spen on Fold device! Wow!!! Incredible speed to development. Maybe they will find to insert Spen in few years. You can think Fold series are just beginning of new chapter of devices. Also the price has gone down this time. I paid AU$3,000 for Fold, AU$3000 for Fold2 but now only AU$2650 for twice bigger storage and better quality. It could be $3000 again with Spen, but some people don't use it. Fair enough to exclude it.. I'm happy with this and exciting to wait for next one. Proud of to using the most technology device is on my hand. I have several chargers already and sharing with other devices too. So not necessarily include it. Think positively, you have the most technological innovation on your hand.
Hi @lch73, thank you for taking the time to provide this feedback. We understand you disappointment that you had in using a new device, and do appreciate the feedback you have provided and will pass this on internally.
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