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Original topic:

Samsung Galaxy Note 9 Yellowish Tint

(Topic created on: 07-27-2023 08:16 PM)
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switvader
Active Level 4
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Galaxy Note
Any of you who still owns Samsung Galaxy Note 9 that doesnt have any issues with screen display (like greenish/yellowish tint)?

If you do have issues, have you repaired/fixed it? How?

I'm really disappoint how that my samsung galaxy note 9 display is showing slightly yellowish tint which should be white.

HELP
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2 Comments
TeamGalaxyRene
Moderator
Moderator
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Galaxy Note

Hello switvader,

We are sorry to hear about your experience with your Samsung Galaxy Note 9 having issues with slightly yellowish tint on screen. I feel and understand why you are worried for a device that you've take care so much. If my device is facing similar experience, I will get worried too.

Before you try out the below recommendations as to your solution, be sure to check if your device's software are updated with the latest version. Please check how to update your mobile device's software in the following order. 

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install

Step 3. Follow the on-screen instructions.

 

If that doesn't solve the issue(s), you may submit an error report through the Samsung Members app as follows:

 

Step 1. Launch the Samsung Members app, and then tap the Support icon for more options.

Step 2. Scroll and select Error reports.

Step 3. Choose a category of your concern. Select "Display".

Step 4.Choose the frequency of the issue you are experiencing. Enter issue details or attach a video or screenshot. Then press Send icons to complete the report. 

https://www.samsung.com/ph/support/mobile-devices/how-to-submit-an-error-on-samsung-members/ 

 

If the issue persists, you may bring your device to the nearest Authorized Samsung Service Center in your area. Rest assured that your device will undergo an assessment to pinpoint the root cause of the issue. Our team of Samsung engineers and technicians will guide you and offer solutions to restore it.

https://www.samsung.com/ph/support/service-center/

 

or book an appointment with the Samsung Members app as follows:

Support > Book an appointment to set one.

 

Should you need further assistance and guidance, you may contact us via our  Samsung Customer Care support channels below.

 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.
 
Stay safe and have a nice day ahead! Thanks for contacting Samsung.
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switvader
Active Level 4
Galaxy Note
Thank you for the response. I have already updated the phone months ago.. It seemed to have started just this year