Original topic:

Samsung Note 20 ultra - green line display

(Topic created on: 07-03-2025 09:08 PM)
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Blader
Active Level 2
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Galaxy Note
There is a green line appear on my Samsung note 20.... this is (was) samsung flagship phones. Why is this happening to an expensive phone in less than 3 years ? I didnt drop d phone... no spill in water... i was just loving every bits of this phone and here its .... does any one here knows how to get this process with Samsung Malaysia under warranty repair ? Or do i need to spent rm1000 to get it replaced 🤔

Cheers
8 REPLIES 8
BiXbY2025
Active Level 7
Galaxy Note
Samsung was doing warranty on Green Lines appearing on one of the S series phones.

Not sure if it also included the Note Series as well.

Usually indicates screen hardware failure.
Blader
Active Level 2
Galaxy Note
Thanks for that quick respond... let me try asking Samsung.... cheers
alejcho
Active Level 10
Galaxy Note
The green line arises from hardware degradation in the AMOLED panel, (like voltage or pixel circuit issues) not necessarily from drops or water or direct physical damage

Best to visit a Samsung Malaysia Service Centre in any case - some countries have offered free replacements, so best to reconfirm directly
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Blader
Active Level 2
Galaxy Note
Thanks alejcho.... i know for Australia, Samsung takes it pretty serious and they will look into the matter. If its genuinely not the user fault, they will replace d screen/display.... not sure about Malaysia Samsung. But thank you....
alejcho
Active Level 10
Galaxy Note
All good!

Here's hoping it gets fixed for free 😋

Money sure is tight nowadays!
StarDust88
Active Level 9
Galaxy Note
Did you sit on it?
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Blader
Active Level 2
Galaxy Note
Lol.... no
I believe what alejco described is probably the case...
alejcho
Active Level 10
Galaxy Note
they'll probably have to if warranty repair gets denied 😂